Past EventE-mail and Business Writing Skills (1 day)

Event Outline

Overview
Ten key techniques for effective communication will help you grow more confident in your ability to express yourself clearly. Good business writing is as important as ever. Being able to recognise and correct problems and define your communication goals are all critical factors for effective business writing.

Training content

Back to Basics
- Mastering Spelling, Punctuation & Usage
- Six tips for Better Spelling
- Punctuation Pointers
- Word Usage Quiz

Choosing Your Words Carefully
- Sharpening Your Writing Style
- Deleting (Unnecessary) Redundancies
- Forming Parallel Construction
- Recognizing Clichés
- Avoiding Sexist Language

Improving Your Business Writing
- Strengthening Your Memos
- Using E Mail Effectively
- Ten tips for a better Memo
- How to Begin

Writing for Special Circumstances
- Special Kinds of Business Writing
- Conveying Bad News Tactfully
- When the News is Especially Sensitive
- Writing Persuasively
- Using the Motivated Sequence Outline

Know Your Audience
 -Identifying Communication Styles
- Sensor/Action Style
- Thinker/Process Style
- Feeler/People Style
- Intuitor Style
- Writing to Specific Styles
- Ten Techniques for Effective Communication
- Voluntary Learning Contract
- Answer Keys
- Additional Reading

Event Details

Date 89 days ago09 June 2010
Time 9.30am - 5pm
Location Building 4400 (Professional Training Solutions premises), Cork Airport Business Park
Provider Professional Training Solutions
Event Cost € 100
Event Cost (non-members) € 140